Part-Time Customer Care Specialist

Domino's; Flint (MI); On-site; USD 17,000 - 28,000; Part time

Job summary

Domino's in Flint, MI is seeking a friendly Part-time Customer Service Representative to join our team. You will handle inquiries, process orders, and help customers with accounts.

You will work across phone, email, and chat, stay informed on products, and collaborate with teammates to ensure a positive experience. Training provided, weekend shifts possible.

This role emphasizes empathy, clear communication, and accuracy in recording customer interactions.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Flexibility to work various shifts, including weekends and holidays, as needed.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and elevate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent, high-quality customer experiences
• Stay updated on company products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude

Skills

Communication

Problem solving

Multitasking

Empathy

High school diploma

Flexible shifts

Education

High school diploma or equivalent

Job description

Domino's in Flint, MI is seeking a friendly Part-time Customer Service Representative to join our team. You will handle inquiries, process orders, and help customers with accounts.

You will work across phone, email, and chat, stay informed on products, and collaborate with teammates to ensure a positive experience. Training provided, weekend shifts possible.

This role emphasizes empathy, clear communication, and accuracy in recording customer interactions.