Multichannel Customer Support Rep — Part-Time

Domino's; Auburn Hills (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Auburn Hills, MI is seeking a friendly Customer Service Representative to join our team. This part-time position handles inquiries via phone, email, and chat, assists with orders and account management, and ensures accurate records.

You will identify issues, collaborate with teammates, stay informed on products, and participate in ongoing training to deliver top-notch service.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.

Skills

Verbal communication

Written communication

Problem solving

Multitasking

Empathy

Attention to detail

Education

High school diploma or equivalent

Tools

CRM system

Job description

Domino's in Auburn Hills, MI is seeking a friendly Customer Service Representative to join our team. This part-time position handles inquiries via phone, email, and chat, assists with orders and account management, and ensures accurate records.

You will identify issues, collaborate with teammates, stay informed on products, and participate in ongoing training to deliver top-notch service.