Customer Experience Associate - Part-Time

Domino's; Ecorse (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's in Ecorse, Michigan is seeking a friendly Customer Service Representative to join our team as a part-time role. You will handle inquiries via phone, email, and chat, assist with orders, and maintain accurate records.

You will work with a team to ensure high-quality service, stay updated on products, and participate in training to grow your skills. A high school diploma or equivalent is required, and weekend/holiday shifts may be needed.

Qualifications

• Excellent verbal and written communication skills required.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.

Skills

Communication

Problem solving

Multitasking

Empathy

Education

High school diploma or equivalent

Job description

Domino's in Ecorse, Michigan is seeking a friendly Customer Service Representative to join our team as a part-time role. You will handle inquiries via phone, email, and chat, assist with orders, and maintain accurate records.

You will work with a team to ensure high-quality service, stay updated on products, and participate in training to grow your skills. A high school diploma or equivalent is required, and weekend/holiday shifts may be needed.