Part-Time Customer Support & Freight Billing

XPO Logistics, Inc.; Portland (OR); On-site; USD 27,000 - 38,000; Part time

Job summary

XPO Logistics, Inc. is seeking a Part-Time Customer Service Representative in Portland, OR. This role supports shipment billing, customer inquiries, and documentation on a fast-paced dockside environment, with emphasis on accuracy and courtesy.

The ideal candidate has 2 years in customer service, solid computer and 10-key skills, and proficiency with Microsoft Office. Availability for days, evenings, nights, and weekends is required; the job offers competitive pay starting at $23.57 per hour and

Qualifications

• 2 years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work a variety of shifts, including days, evenings, nights and weekends.
• Excellent verbal and written communication skills.

Responsibilities

• Bill shipments according to applicable tariffs and pricing agreements
• Recognize and resolve documentation errors
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
• Process over, short, and damaged freight and related documentation for customer resolution

Skills

Customer service experience

Typing & 10-key

Microsoft Office

Shift flexibility

Tools

Microsoft Office

Job description

XPO Logistics, Inc. is seeking a Part-Time Customer Service Representative in Portland, OR. This role supports shipment billing, customer inquiries, and documentation on a fast-paced dockside environment, with emphasis on accuracy and courtesy.

The ideal candidate has 2 years in customer service, solid computer and 10-key skills, and proficiency with Microsoft Office. Availability for days, evenings, nights, and weekends is required; the job offers competitive pay starting at $23.57 per hour and