Part-Time Customer Service & Shipping Specialist Flexible Schedule

PostNet Syracuse; Lafayette (LA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Free uniforms

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

PostNet Lafayette CO is seeking a friendly, dependable Part-Time Customer Service Associate to join our Lafayette team. You will greet customers, assist with mail and package handling, and process shipments at the counter in a lively, hands-on environment.

Shifts are primarily weekday afternoons with rotating Saturdays; you will work 16–22 hours weekly and receive training on our shipping and mailbox services to help customers choose the best options and ensure accuracy.

Qualifications

• Must have a high school diploma or equivalent.
• Strong customer service and communication skills are essential.
• Ability to stand for extended periods and lift up to 50 pounds.
• Comfortable using computers and learning new software; able to process shipments and transactions.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process shipments using carrier systems (UPS, FedEx, USPS, DHL).
• Assist customers in selecting shipping options based on cost and speed.
• Package items for shipment and handle mail/packages at the counter.
• Maintain private mailbox and package records; assist with pickups.
• Handle customer transactions and payments; answer phones and inquiries.
• Support basic copying, scanning, printing, and document services.
• Learn PostNet products and services to recommend solutions.
• Keep a clean, organized, and professional work area.

Skills

Customer service

Communication

Punctuality

Attention to detail

Teamwork

Independent work

Willingness to learn

Lifting up to 50 lbs

Multi-tasking

Computer proficiency

Education

High school diploma or equivalent

Tools

POS software

Job description

PostNet Lafayette CO is seeking a friendly, dependable Part-Time Customer Service Associate to join our Lafayette team. You will greet customers, assist with mail and package handling, and process shipments at the counter in a lively, hands-on environment.

Shifts are primarily weekday afternoons with rotating Saturdays; you will work 16–22 hours weekly and receive training on our shipping and mailbox services to help customers choose the best options and ensure accuracy.