Part-Time Customer Service & Shipping Specialist

PostNet - TX251; Lafayette (CO); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Free uniforms

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

PostNet Lafayette CO is seeking a friendly, dependable Part-Time Customer Service Associate to assist customers at the counter in a busy Lafayette location. You will handle shipments, mail processing, and private mailbox services with training provided.

Typical shifts run 12:00 PM to 6:00 PM on weekdays and a rotating Saturday 9:30 AM to 3:00 PM, with flexibility based on the rotation. Prior shipping experience helps but is not required, and a strong customer-service mindset is essential.

Qualifications

• Strong customer service and communication skills.
• Friendly, positive and professional attitude.
• Dependable and punctual.
• Strong attention to detail and accuracy.
• Comfortable using computers and learning new software.
• Able to stay organized and handle multiple responsibilities.
• Able to recommend products and services to customers.
• Able to work independently and as part of a team.
• Willing to learn shipping, mailbox and basic print services.
• Able to stand for extended periods and lift packages up to 50 pounds.
• High school diploma or equivalent.
• Availability to work weekday afternoons and at least every other Saturday.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process shipments using UPS, FedEx, USPS, and DHL.
• Help customers select shipping options based on cost, speed, and service needs.
• Package customer items for safe shipment.
• Receive, sort, and distribute incoming mail and packages.
• Maintain accurate private mailbox and package records.
• Assist mailbox customers with mail and package pickups.
• Accept prepaid package drop-offs.
• Process customer transactions and payments.
• Answer phones and respond to customer questions.
• Assist with basic copying, scanning, printing, and document services.
• Learn PostNet products and services and recommend appropriate solutions.
• Maintain a clean, organized, and professional work environment.

Skills

Customer service

Communication

Punctual

Attention to detail

Computer skills

Multitasking

Product recommendations

Teamwork

Willingness to learn

Physical stamina

High school diploma

Availability on Saturdays

Education

High school diploma or equivalent

Tools

UPS

FedEx

USPS

DHL

Job description

PostNet Lafayette CO is seeking a friendly, dependable Part-Time Customer Service Associate to assist customers at the counter in a busy Lafayette location. You will handle shipments, mail processing, and private mailbox services with training provided.

Typical shifts run 12:00 PM to 6:00 PM on weekdays and a rotating Saturday 9:30 AM to 3:00 PM, with flexibility based on the rotation. Prior shipping experience helps but is not required, and a strong customer-service mindset is essential.