Part-Time Print & Shipping Customer Specialist

PostNet - TX251; Houston (TX); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Free uniforms

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

PostNet Houston is looking for a friendly, dependable Part-Time Customer Service Associate to join our team at the FM 1960 and Aldine Westfield area. You will greet customers, process shipments, print orders, and help with mail and package handling.

Most shifts are 12:00 PM to 6:00 PM with Saturday 9:00 AM to 2:00 PM preferred. Training is provided; previous shipping or print experience helps but is not required.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service and communication skills.
• Ability to stay organized and handle multiple responsibilities.

Responsibilities

• Greet customers and provide friendly, professional service.
• Process shipments using UPS, FedEx, USPS, and DHL.
• Help customers select shipping options based on cost, speed, and service needs.
• Package customer items for safe shipment.
• Produce customer print orders accurately and on time.
• Operate digital printing, copying, scanning, and finishing equipment.
• Review customer files and perform basic file preparation for printing.
• Assist with cutting, binding, laminating, and other print finishing.
• Provide quotes and recommend appropriate print and shipping solutions.
• Receive, sort, and distribute incoming mail and packages.
• Maintain accurate private mailbox and package records.
• Assist mailbox customers with mail and package pickups.
• Accept prepaid package drop-offs.
• Process customer transactions and payments.
• Answer phones and respond to customer questions.
• Maintain a clean, organized, and professional work environment.

Skills

Customer service

Communication skills

Dependable

Punctual

Attention to detail

Computer skills

Team player

Education

High school diploma or equivalent

Tools

UPS systems

FedEx systems

USPS systems

DHL systems

Adobe Acrobat

Photoshop

Illustrator

InDesign

Job description

PostNet Houston is looking for a friendly, dependable Part-Time Customer Service Associate to join our team at the FM 1960 and Aldine Westfield area. You will greet customers, process shipments, print orders, and help with mail and package handling.

Most shifts are 12:00 PM to 6:00 PM with Saturday 9:00 AM to 2:00 PM preferred. Training is provided; previous shipping or print experience helps but is not required.