Part-Time Customer Service Representative

National Fitness Partners; State College (Centre County); Sur place; USD 13 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Growth opportunities

Shift-differential pay

PTO

Employee Assistance Program

Free Black Card Membership

Résumé du poste

National Fitness Partners, located at 118 S Fraser St, State College, PA 16801, is hiring for a Customer Service Representative to support Planet Fitness members. The role offers part-time hours with starting pay at $11 per hour and scheduled shifts including Thursday, Saturday, and Wednesday.

Pay increases occur at 180 days, 1 year, and every 6 months thereafter based on anniversary date. The position emphasizes delivering a Judgement Free fitness experience, with opportunities for growth,

Qualifications

• Experience in customer service preferred.
• Friendly phone manner and clear communication.
• Ability to greet members and assist with sign-ups.

Responsabilités

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Description du poste

Pay

Part- Time: Starting at $11 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

Schedule

• Thursday 12pm-4pm
• Saturday 11am-7:15pm This position is posted for the location at 118 S Fraser St, State College, PA, 16801
• Wednesday 6am-12pm

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• Employee Assistance Program
• Free employee Black Card Membership

Customer Service Representative Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.