Part-Time Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Sonora (CA); On-site; USD 22,000 - 25,000; Part time

Job summary

Lowe's Customer Service Associate role in California involves greeting customers, helping them find products, and providing friendly service to solve home improvement challenges. You will assist across departments, stock shelves, and process orders to ensure on-time delivery.

Part-time position with potential for growth, operating in-store in various Lowe's departments. Emphasis on multitasking, customer interaction, and maintaining organized merchandise layouts.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Reading and basic arithmetic

Customer service orientation

Bi-lingual skills

Tools

Computer use

Retail technology (smartphones/tablets)

Job description

Lowe's Customer Service Associate role in California involves greeting customers, helping them find products, and providing friendly service to solve home improvement challenges. You will assist across departments, stock shelves, and process orders to ensure on-time delivery.

Part-time position with potential for growth, operating in-store in various Lowe's departments. Emphasis on multitasking, customer interaction, and maintaining organized merchandise layouts.