Part-Time Customer Service Associate – Home Improvement

Lowe's Companies, Inc.; California; Sur place; USD 22 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Résumé du poste

Lowe's Companies, Inc. in California is seeking a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement projects.

You will listen to questions, assist with locating merchandise, and ensure customer needs are met with friendly, professional service. The role emphasizes flexible scheduling, with benefits discussion and opportunities to grow through training programs like Track to the Trades, along with access to health, retirement, and

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and basic arithmetic
• Able to stand/sit for long periods
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation
• 6 months of retail and/or customer service experience (preferred)
• Bi-lingual skills (preferred)
• Certification in department (preferred)

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by identifying empty shelf spaces and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Customer service

Communication

Numerical skills

Outils

Retail technology (smartphones/tablets)

Description du poste

Lowe's Companies, Inc. in California is seeking a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement projects.

You will listen to questions, assist with locating merchandise, and ensure customer needs are met with friendly, professional service. The role emphasizes flexible scheduling, with benefits discussion and opportunities to grow through training programs like Track to the Trades, along with access to health, retirement, and