Part-Time Customer Service Advocate – Home Improvement

Lowe's Companies, Inc.; Niles (FL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States for in-store support across departments. You will greet customers, help them find products, and handle daily store tasks with a focus on a positive shopping experience.

You will work with various departments, assist with loading and stocking, and process orders while delivering consistent customer service. Flexible scheduling and growth opportunities are highlighted.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Customer service

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in the United States for in-store support across departments. You will greet customers, help them find products, and handle daily store tasks with a focus on a positive shopping experience.

You will work with various departments, assist with loading and stocking, and process orders while delivering consistent customer service. Flexible scheduling and growth opportunities are highlighted.