Part-Time Customer Service Associate – Home Improvement

Lowe's Companies, Inc.; West Columbia (SC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. stores are seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, locate merchandise, and ensure customer satisfaction in a dynamic retail setting.

The role offers flexible schedules, opportunities across departments, and a focus on service excellence while maintaining safety and efficiency in daily operations.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail technology

Basic math

Bi-lingual

Job description

Lowe's Companies, Inc. stores are seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, locate merchandise, and ensure customer satisfaction in a dynamic retail setting.

The role offers flexible schedules, opportunities across departments, and a focus on service excellence while maintaining safety and efficiency in daily operations.