Part-Time Home Improvement Customer Advocate | Flexible

Lowe's Companies, Inc.; Jefferson City (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) matching

Employee stock purchase program

Associate discount 10%

Track to the Trades

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service throughout the store.

You will assist customers, stock shelves, process orders and deliveries, and cross-train in other departments to ensure top-notch service. This role may involve lifting up to 75 pounds and standing for long periods.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic arithmetic

Standing capacity

Lifting 25 lbs

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service throughout the store.

You will assist customers, stock shelves, process orders and deliveries, and cross-train in other departments to ensure top-notch service. This role may involve lifting up to 75 pounds and standing for long periods.