Part-Time Customer Service & Home-Improvement Advisor

Lowe's; Sinking Spring (Berks County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and provide friendly, efficient service. You will engage with customers, answer questions, guide purchases, and support store operations in a busy home improvement environment.

This role offers learning opportunities across departments, with a focus on customer care, teamwork, and reliability. The position may involve standing for long periods and lifting up to 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic math

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate in the United States to welcome customers, help them find products, and provide friendly, efficient service. You will engage with customers, answer questions, guide purchases, and support store operations in a busy home improvement environment.

This role offers learning opportunities across departments, with a focus on customer care, teamwork, and reliability. The position may involve standing for long periods and lifting up to 25 pounds.