Part-Time Customer Experience Specialist

BrandsMart; West Palm Beach (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

BrandsMart USA is seeking a Customer Experience Representative in West Palm Beach. The CER acts as a liaison between the cash office, customer service and returns, handling inquiries and providing solutions in the best interest of BrandsMart and customers.

Communicates with multiple departments, buyers, management, and store personnel to resolve issues. The role emphasizes friendly service, accuracy in cash handling, processing payments, and adherence to policies on returns and repairs.

Qualifications

• High school diploma or equivalent required.
• No prior experience required; retail or customer service experience preferred.

Responsibilities

• Operate cash terminals and verify purchase price.
• Handle all customer inquiries quickly in a courteous and efficient manner.
• Assist customers with returns and delivery related inquiries and coordinate with store departments.

Skills

English fluency

Basic math

Education

High school diploma or equivalent

Job description

BrandsMart USA is seeking a Customer Experience Representative in West Palm Beach. The CER acts as a liaison between the cash office, customer service and returns, handling inquiries and providing solutions in the best interest of BrandsMart and customers.

Communicates with multiple departments, buyers, management, and store personnel to resolve issues. The role emphasizes friendly service, accuracy in cash handling, processing payments, and adherence to policies on returns and repairs.