Part-Time Customer Care Specialist

Basin Disposal Inc; Pasco (WA); On-site; USD 21,000 - 28,000; Part time

Job summary

Basin Disposal Inc in Pasco, WA is seeking a part-time Customer Service Representative to serve as a liaison for customers, provide product and service information, and resolve issues with accuracy and empathy.

The role emphasizes handling calls, building relationships, updating records, and following procedures to ensure high customer satisfaction. A high school diploma and strong communication skills are preferred.

Qualifications

• Experience in customer service or call center is preferred.
• Strong communication and listening skills.
• Able to work part-time and adhere to schedules.

Responsibilities

• Serve customers via phone, email, and in person according to company standards.
• Identify customer needs and provide accurate information.
• Resolve issues and follow up to ensure satisfaction.
• Enter and update customer records and process orders.
• Coordinate with drivers and departments using clear communication.
• Maintain confidentiality and comply with company policies.

Skills

Customer service experience

Phone handling

Attention to detail

Communication skills

Multitasking

Time management

Education

High school diploma

Job description

Basin Disposal Inc in Pasco, WA is seeking a part-time Customer Service Representative to serve as a liaison for customers, provide product and service information, and resolve issues with accuracy and empathy.

The role emphasizes handling calls, building relationships, updating records, and following procedures to ensure high customer satisfaction. A high school diploma and strong communication skills are preferred.