Logistics Customer Support Specialist

ManpowerGroup; Washington; On-site; USD 21,000 - 30,000; Full time

Job summary

ManpowerGroup is seeking a Customer Service Representative in Fife, WA, with a Tuesday–Saturday shift from 6:30 AM to 3:00 PM. The role involves assisting customers, business partners, and drivers to ensure smooth operations and exceptional service.

You will handle inquiries, resolve issues, and maintain accurate records to support efficient logistics. The ideal candidate will have strong communication skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced

Qualifications

• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Strong communication and customer service skills
• Ability to multitask and stay organized in a fast-paced environment
• Problem-solving skills with a customer-focused mindset

Responsibilities

• Assist customers and business partners via phone and email
• Respond to customer inquiries and complaints professionally and efficiently
• Diagnose, assess, and resolve service-related issues
• Monitor delivery routes and track shipment progress
• Scan haul-away pods and verify required documentation
• Process delivery order changes, updates, and cancellations
• Maintain accurate records and provide timely communication to customers and internal teams

Skills

Communication

Multitasking

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

ManpowerGroup is seeking a Customer Service Representative in Fife, WA, with a Tuesday–Saturday shift from 6:30 AM to 3:00 PM. The role involves assisting customers, business partners, and drivers to ensure smooth operations and exceptional service.

You will handle inquiries, resolve issues, and maintain accurate records to support efficient logistics. The ideal candidate will have strong communication skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced