Part-Time Counter Sales & Customer Service Pro

Reliable Parts; Spokane Valley (WA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Great benefits

Supportive management

Job summary

Reliable Parts in Spokane Valley is seeking a part-time Customer Service Representative to be the first point of contact for customers, helping with pricing, availability, and order processing in-store and over the phone.

You will provide friendly service, support multiple tasks, and look for opportunities to assist and upsell. Training on warehouse equipment may be required, with growth opportunities within the company.

Qualifications

• High school diploma or equivalent.
• Experience with in-person customer service.
• Familiarity with computer operations, including data entry and switching between multiple screens.
• Excellent phone skills.
• Basic math skills.

Responsibilities

• Assist walk-in/call-in customers with routine requests in a friendly and positive manner.
• Provide pricing and availability; identify, research, and resolve customer issues.
• Process customer orders and pick orders for will call customers.
• Assist in replenishing display items and maintaining store front appearance.
• Provide product recommendations to enhance customer experience.
• Handle customer inquiries and maintain customer relationships; pass certification of training on warehouse equipment where applicable.

Skills

In-person customer service

Excellent phone skills

Basic math skills

Team collaboration

Education

High school diploma or equivalent

Tools

Data entry / multiple screens

Job description

Reliable Parts in Spokane Valley is seeking a part-time Customer Service Representative to be the first point of contact for customers, helping with pricing, availability, and order processing in-store and over the phone.

You will provide friendly service, support multiple tasks, and look for opportunities to assist and upsell. Training on warehouse equipment may be required, with growth opportunities within the company.