Part-Time Community Associate - Center & Customer Support

Regus; Jackson (MS); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company Holidays per year

401K with company match

Health care for full-time team members

Quarterly bonus program

Job summary

IWG, located at 317 East Capitol Street, Jackson, MS, is seeking a Community Associate to support customers and manage day-to-day center operations. You will help with Wi‑Fi codes, directions, meeting room setup, and invoicing, while ensuring a smooth, welcoming experience for all guests.

The role emphasizes strong communication, 1+ years of customer service, and the ability to adapt to fast-changing situations.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communicator and able to build professional relationships.
• Able to adapt to fast-changing situations.
• Proficient in MS Office and basic IT equipment usage.

Responsibilities

• Support customers in a busy center and manage day-to-day admin tasks.
• Assist with center operations, Wi-Fi, directions, and meeting room setup.
• Prepare and maintain invoices and billing accuracy.
• Plan, promote, and support local networking events in the center.

Skills

Customer service

MS Office

Communication

Relationship building

Problem solving

Tools

MS Office

Job description

IWG, located at 317 East Capitol Street, Jackson, MS, is seeking a Community Associate to support customers and manage day-to-day center operations. You will help with Wi‑Fi codes, directions, meeting room setup, and invoicing, while ensuring a smooth, welcoming experience for all guests.

The role emphasizes strong communication, 1+ years of customer service, and the ability to adapt to fast-changing situations.