PART-TIME COMMUNICATION TECHNICIAN (GENERIC)

Dallas County; United States; On-site; USD 21,000 - 34,000; Part time

Job summary

Dallas County is seeking a PART-TIME Communications Technician to monitor the CAD system, radio frequencies, and alarms, while dispatching appropriate support for routine and emergency operations. The role requires high school graduation or GED, 35 wpm typing, and the ability to obtain a Texas Telecommunicator License within 12 months.

Responsibilities include handling 911 calls, relaying instructions, monitoring multiple frequencies, and performing background checks.

Qualifications

• High school diploma or GED required with related clerical/telecommunications exposure.
• Must obtain Telecommunicator License issued by the State of Texas within 12 months.
• Able to type at least 35 words per minute and communicate effectively, in writing and speech.

Responsibilities

• Receive and direct emergency and complaint calls and relay instructions to appropriate authorities.
• Monitor CAD system and dispatch routine and emergency support as needed.
• Monitor radio frequencies across multiple divisions and log calls.
• Answer 911 calls from unincorporated areas and provide emergency assistance.
• Perform criminal history inquiries and monitor building and court security alarms.

Skills

Typing 35 wpm

Clear communication

Team leadership

Public safety coordination

Education

High school diploma or GED

Telecommunicator License (within 12 months)

Tools

TLNETS/NLETS

NCIC/TCIC

CAD monitoring systems

Job description

PART-TIME COMMUNICATION TECHNICIAN (GENERIC)

United States

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Job Description

Monitors the County's Computer Aided Dispatch (CAD) system, radio communication frequencies and security and fire alarms, as well as dispatches appropriate support and provides necessary information to assist during routine and emergency operations.

Responsibilities

• Receives and directs incoming emergency and complaint calls, answers hot lines, provides general information and other County numbers to callers, relays instructions to parties, refers difficult calls to the Supervisor for action and directs calls to proper authority.
• Monitors logged calls on the CAD system and dispatches appropriate routine and emergency support, as necessary.
• Monitors Patrol, Warrant Execution, Bailiff, Detention, Constable, Building Security, Fire Marshall, Medical Examiner and Public Works radio frequencies, logs calls, provides various information and supported and dispatches help and back-up, when required.
• Answers 911 telephone calls from primarily unincorporated areas of the county and secures necessary emergency assistance.
• Performs criminal history inquiries on requested individuals and provides information to authorized personnel.
• Monitors court security alarms, court evidence locker alarms, jail holdover fire alarms and building fire alarms and dispatches appropriate personnel to respond to and report actual situations.
• Sends and receives TLETS/NLETS communications between DSO and other law enforcement agencies relative to warrant confirmations, stolen vehicles, wanted persons, runaways and other subjects.
• May serve as a shift leader in the absence of the Supervisor.
• Performs other duties as assigned.

Qualifications

Education, Experience and Training: Graduation from accredited high school/GED Program. One (1) year clerical/administrative work related experience, OR 15 hours of college or a combination of the two; OR Six (6) months work experience as a telecommunicator / 911 operator.

Special Requirements/Knowledge, Skills & Abilities: Employees assigned to the Sheriff’s Department Communications Division must be at least 18 years of age, have a high school diploma from an accredited high school or a high school equivalency certificate (GED) administered and awarded through the Department of Education and State GED testing facilities in the United States on file, and be able to obtain a Telecommunicator License issued by the State of Texas within twelve months. Ability to type 35 wpm. Will be trained in telecommunication procedures and is required to become TCOLE certified as a terminal operator to use the TLNETS/NLETS, NCIC, TCIC and other computer crime systems. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Requires successful completion of a polygraph and extensive background investigation and is subject to random, unannounced drug/alcohol testing.

Physical/Environmental Requirements: May require prolonged sitting, reaching, pulling, pushing and lifting of up to 25 lbs., unassisted. Works 8-hour shifts covering 7-days/week, 24 hours/day with non-standard weekends and holidays.

Job Info

• Job Identification 25002183
• Posting Date 01/07/2026, 07:35 PM
• Apply Before 12/31/2026, 06:00 AM
• Job Schedule Full time
• Locations 8301 S Polk St, Dallas, TX, 75232, US