Part-Time CLUB Member Experience Associate

Bass Pro, LLC; Hampton (VA); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is hiring for a CLUB Outfitter to deliver world-class customer service while promoting the CLUB membership. You will act as a product expert, handle sales, and assist with account servicing, applications, and ongoing CLUB processes to ensure a top-tier guest experience.

The role emphasizes customer-focused service, product demonstrations, and accurate CLUB inventory management, with daily feedback and peer coaching to uphold Bass Pro Shops & Cabela’s standards.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of experience in a customer service role preferred.
• Strong communication and organizational abilities are essential.

Responsibilities

• Greet customers and promote Bass Pro Shops & Cabela’s CLUB membership.
• Explain CLUB benefits and assist with account questions and applications.
• Process payments and manage CLUB inventory and booth presentation.
• Provide training and support to teammates and maintain compliance with CLUB programs.

Skills

Organization skills

Attention to detail

Customer service experience

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops is hiring for a CLUB Outfitter to deliver world-class customer service while promoting the CLUB membership. You will act as a product expert, handle sales, and assist with account servicing, applications, and ongoing CLUB processes to ensure a top-tier guest experience.

The role emphasizes customer-focused service, product demonstrations, and accurate CLUB inventory management, with daily feedback and peer coaching to uphold Bass Pro Shops & Cabela’s standards.