Part-Time Clinic Front Desk & Scheduling Specialist

Trinity Health; Pleasant Valley Township (IA); On-site; USD 19,000 - 25,000; Part time

Job summary

Trinity Health is seeking a part-time Clinic Receptionist to greet patients, manage front desk duties, and support efficient clinic operations. The role requires strong interpersonal skills, English communication, and adherence to privacy standards.

Responsibilities include scheduling, insurance data collection, and accurate entry into the EHR, ensuring a smooth patient experience. This position supports Mercy One Health System and similar clinics within the Trinity Health network.

Qualifications

• High school diploma or equivalent required.
• BLS for Healthcare Provider certified or obtained within three (3) months of hire.
• Mandatory Reporter abuse training within three (3) months of hire.
• Ability to read, write and understand English; communicate effectively with patients, visitors, and colleagues.
• Maintain a high degree of confidentiality with patient information.
• Demonstrate Trinity Health mission, vision, and values in daily work.

Responsibilities

• Greet and welcome patients and visitors at the clinic front desk.
• Check-in patients and complete steps for efficient admitting processes.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain and verify patient and insurance information; collect copays and deductibles.
• Enter demographics and insurance data into the EHR and other systems.

Skills

Interpersonal skills

Communication in English

Customer service

Professional demeanor

Confidentiality

Education

High school diploma or equivalent

Tools

Electronic Health Record system

Job description

Trinity Health is seeking a part-time Clinic Receptionist to greet patients, manage front desk duties, and support efficient clinic operations. The role requires strong interpersonal skills, English communication, and adherence to privacy standards.

Responsibilities include scheduling, insurance data collection, and accurate entry into the EHR, ensuring a smooth patient experience. This position supports Mercy One Health System and similar clinics within the Trinity Health network.