Patient Access & Front Desk Specialist (Part-Time)

Trinity Health; Davenport (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Trinity Health seeks a Clinic Receptionist to greet patients and visitors, manage the front desk, and help maintain efficient patient flow. Responsibilities include scheduling appointments, answering calls, collecting copays, verifying insurance, and entering demographics into the EMR while ensuring accuracy and confidentiality.

The ideal candidate will have a high school diploma, strong interpersonal skills, and the ability to operate in a collaborative healthcare environment with

Qualifications

• Must be comfortable operating in a collaborative, shared leadership environment.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• High school diploma or equivalent required.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by honesty, integrity, and caring with the ability to inspire and motivate others to promote Trinity Health values.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps to ensure admitting is efficient and compliant with clinic policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related materials into the EMR.

Skills

Interpersonal skills

English proficiency

Confidentiality

Education

High school diploma or equivalent

Job description

Trinity Health seeks a Clinic Receptionist to greet patients and visitors, manage the front desk, and help maintain efficient patient flow. Responsibilities include scheduling appointments, answering calls, collecting copays, verifying insurance, and entering demographics into the EMR while ensuring accuracy and confidentiality.

The ideal candidate will have a high school diploma, strong interpersonal skills, and the ability to operate in a collaborative healthcare environment with