Clinic Front Desk Specialist: Patient Care & Scheduling

Trinity Health; Des Moines (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and manage front desk duties with a professional demeanor. You will verify insurance, collect copays, and enter patient data into the EHR, supporting smooth clinic operations.

The role requires strong interpersonal skills, English proficiency, and the ability to maintain confidentiality in a fast-paced environment. Full-time hours and a commitment to Trinity Health values are essential.

Qualifications

• High school diploma or equivalent required.
• BLS certification or obtained within three months of hire.
• Mandatory Reporter abuse training within three months of hire.
• Ability to read, write and understand English and communicate effectively with patients, visitors, and colleagues.
• Must maintain a high degree of confidentiality with patient information.
• Demonstrates honesty, integrity, and caring aligned with Trinity Health values.

Responsibilities

• Greet patients and visitors and manage front desk check-in efficiently.
• Answer calls and route them to the appropriate person.
• Schedule appointments per office guidelines.
• Collect copays and verify patient and insurance information.
• Enter demographics, insurance and other data into the EHR and other systems.
• Scan/copy ID, referrals, and insurance cards into the EHR.

Skills

Interpersonal skills

Communication

English proficiency

Confidentiality

Education

High school diploma or equivalent

Tools

EHR systems

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients and manage front desk duties with a professional demeanor. You will verify insurance, collect copays, and enter patient data into the EHR, supporting smooth clinic operations.

The role requires strong interpersonal skills, English proficiency, and the ability to maintain confidentiality in a fast-paced environment. Full-time hours and a commitment to Trinity Health values are essential.