Clinic Front Desk and Patient Services Specialist

Trinityhealth; Davenport (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients, manage front desk duties, and support efficient patient flow. You will schedule appointments, handle calls, collect copays, and enter patient data into the EHR with accuracy and confidentiality.

The role requires a high school diploma and BLS within three months, plus adherence to Trinity Health's mission and values in daily interactions.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification or within three months of hire.
• Mandatory Reporter abuse training within three months of hire.
• Ability to read, write, and understand English and communicate effectively.
• Maintain confidentiality of patient information.
• Demonstrate honesty, integrity, and caring in line with Trinity Health values.

Responsibilities

• Greet and welcome patients and visitors to the clinic.
• Check-in patients and ensure efficient admitting process.
• Answer and direct phone calls and schedule appointments.
• Collect copays and deductible amounts; obtain patient/insurance information.
• Enter demographics and insurance data into the EHR and other systems.

Skills

Interpersonal skills

Communication

Customer service

Attention to detail

Education

High school diploma

Tools

Electronic Health Record (EHR)

Scheduling software

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients, manage front desk duties, and support efficient patient flow. You will schedule appointments, handle calls, collect copays, and enter patient data into the EHR with accuracy and confidentiality.

The role requires a high school diploma and BLS within three months, plus adherence to Trinity Health's mission and values in daily interactions.