Clinic Front Desk Specialist: Patient Care & Scheduling

Trinity Health; Iowa (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors and manage front desk operations. You will schedule appointments, answer calls, verify insurance, and collect time-of-service payments while entering patient data into the EHR.

The role supports efficient patient flow and confidentiality in a day shift, full-time setting. The position requires a high school diploma, strong communication skills, and proficiency with EHR systems, with a commitment to Trinity Health's

Qualifications

• Requires high school diploma or equivalent.
• Excellent communication and organization skills.
• Ability to handle patient information with confidentiality.

Responsibilities

• Greets and welcomes patients and visitors at the front desk.
• Performs patient check-in and ensures admitting efficiency.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information and collects co-pays.
• Enters demographics, insurance, and other data into the EHR.

Skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Tools

EMR/EHR system

Job description

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors and manage front desk operations. You will schedule appointments, answer calls, verify insurance, and collect time-of-service payments while entering patient data into the EHR.

The role supports efficient patient flow and confidentiality in a day shift, full-time setting. The position requires a high school diploma, strong communication skills, and proficiency with EHR systems, with a commitment to Trinity Health's