Part-Time Client Banking Concierge

TD; Waltham (MA); On-site; USD 29,000 - 36,000; Part time

Job summary

TD is seeking a customer-focused teller in Waltham, MA to deliver accurate everyday banking transactions and guidance. You will maintain hospitality standards, educate clients on products, and deepen client relationships while adhering to bank policies and risk standards.

The role requires a high school diploma or GED, 1 year of client-facing experience, and flexibility to work evenings, weekends, and holidays. Notary preferred and Microsoft Office skills are beneficial.

Qualifications

• High school diploma or GED is required or equivalent.
• 1 year demonstrated experience working with clients or in a client-facing role.
• Teller or cash-handling experience in a financial institution is preferred.
• Ability to work evenings, weekends, and holidays as scheduled.
• Strong organizational skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with concise, clear, and consistent delivery.

Responsibilities

• Welcome clients as the hospitality ambassador of the branch.
• Handle everyday banking transactions accurately and efficiently.
• Identify client needs and refer to appropriate partners to meet goals.
• Educate clients on products and digital self-serve options.
• Handle routine requests within standard procedures and escalate non-standard issues.

Skills

Customer service

Communication skills

Cash handling

Microsoft Office

Problem solving

Education

High school diploma or GED

Job description

TD is seeking a customer-focused teller in Waltham, MA to deliver accurate everyday banking transactions and guidance. You will maintain hospitality standards, educate clients on products, and deepen client relationships while adhering to bank policies and risk standards.

The role requires a high school diploma or GED, 1 year of client-facing experience, and flexibility to work evenings, weekends, and holidays. Notary preferred and Microsoft Office skills are beneficial.