Entry-Level Client Banking Associate

TD Bank Group (TD); Waltham (MA); On-site; USD 29,000 - 36,000; Part time

Job summary

TD Bank Group (TD) is hiring for a part-time role in Waltham, MA. You will be the first point of contact for clients, guiding traffic and delivering a high-touch experience while performing everyday banking transactions with accuracy and courtesy.

You will educate clients on products, assist with self-serve solutions, and escalate complex issues. The position emphasizes risk awareness and strong service standards to support TD's goals.

Qualifications

• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with ability to be concise, clear and consistent.
• Demonstrated effective problem-solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that establish trust from the initial engagement.
• Balances client needs with sound judgment, policy adherence, and risk awareness.
• Proactively educates clients on banking products, services, and digital capabilities to enhance convenience.

Skills

Excellent communication skills

Strong organization skills

Problem-solving

Ability to work independently

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group (TD) is hiring for a part-time role in Waltham, MA. You will be the first point of contact for clients, guiding traffic and delivering a high-touch experience while performing everyday banking transactions with accuracy and courtesy.

You will educate clients on products, assist with self-serve solutions, and escalate complex issues. The position emphasizes risk awareness and strong service standards to support TD's goals.