Part-Time Client Associate: Elevate In-Store Experience

TravisMathew, LLC; United States; On-site; USD 19,000 - 27,000; Part time

Job summary

TravisMathew is seeking a Client Associate in the United States to sustain the in-store sales and service experience and promote a high‑performing sales culture. You will help achieve or exceed sales, KPI and profitability goals while building lasting client relationships.

You will maintain product knowledge, participate in events and CRM initiatives, and support store operations. This role requires strong communication, team spirit and willingness to work non‑traditional hours.

Qualifications

• Minimum 1-year experience in a client services related capacity.
• Strong written and verbal communication skills.
• Ability to make decisions independently and escalate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Microsoft Applications

POS systems

Communication skills

Decision making

Flexible hours

Tools

CRM systems

MS Office

Job description

TravisMathew is seeking a Client Associate in the United States to sustain the in-store sales and service experience and promote a high‑performing sales culture. You will help achieve or exceed sales, KPI and profitability goals while building lasting client relationships.

You will maintain product knowledge, participate in events and CRM initiatives, and support store operations. This role requires strong communication, team spirit and willingness to work non‑traditional hours.