Retail Client Associate - Elevate Relationships & Sales

TravisMathew, LLC

United States

Remote

USD 21,000 - 28,000

Full time

2 days ago

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Job summary

TravisMathew in the United States is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture aimed at achieving KPIs and profitability. You will connect with clients, develop a following of repeat customers, and stay informed on the seasonal line to drive repeat business.

This role requires 1+ year in client services and flexibility for non-traditional hours.

Qualifications

Minimum 1-year experience in a client services related capacity.
Ability to work non-traditional hours (weekends, evenings, holidays).
Excellent written and verbal communication skills.

Responsibilities

Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
Connect with in-store clients and develop a following of repeat clients to drive individual sales goals.
Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
Adhere to client service standards and company policies and procedures.
Foster a friendly, open and inviting environment for all in-store guests.
Foster a work environment focused on teamwork and productivity.
Maintain store cleanliness and organization, including front of house and stock space undefined