Part-Time Center Operations Lead

The UPS Store #3571; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

The UPS Store #3571 seeks an Assistant Center Manager to help run daily operations in Chicago. This part-time role (25–30 hours/week) includes opening/closing, supervising staff, and delivering world-class customer service while supporting reporting and cost control.

Requirements: high school diploma or GED, 1 year of retail/ops experience, strong leadership, proficiency in MS Office/Adobe, ability to lift 40 pounds, and flexible Mon–Sat availability.

Qualifications

• High school diploma or GED required.
• Advanced education degree, coursework, or tech school desired.
• One year of supervisory experience in logistics, retail, or other relevant industry.
• P&L experience preferred.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong customer service skills and abilities.
• Able to lift 40 pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates.
• Schedules work assignments and helps facilitate weekly or monthly staff meetings.
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction.
• Helps develop and implement the store marketing program.
• Helps manage Center financials and prepare/provide reporting.
• Manages inventory.
• Reviews daily employee timesheets and submits for payroll processing.
• Helps oversee Center maintenance, including cleanliness, safety, and organization.
• Performs other duties as assigned.

Skills

Retail operations

Supervisory experience

P&L experience

Microsoft Office

Adobe Suites

Customer service

Phone skills

Lift 40 pounds

Flexible schedule

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store #3571 seeks an Assistant Center Manager to help run daily operations in Chicago. This part-time role (25–30 hours/week) includes opening/closing, supervising staff, and delivering world-class customer service while supporting reporting and cost control.

Requirements: high school diploma or GED, 1 year of retail/ops experience, strong leadership, proficiency in MS Office/Adobe, ability to lift 40 pounds, and flexible Mon–Sat availability.