Part-Time Assistant Center Manager Rogers Park UPS Store

The UPS Store #3571; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

The UPS Store #3571 seeks an Assistant Center Manager to help run daily operations in Chicago. This part-time role (25–30 hours/week) includes opening/closing, supervising staff, and delivering world-class customer service while supporting reporting and cost control.

Requirements: high school diploma or GED, 1 year of retail/ops experience, strong leadership, proficiency in MS Office/Adobe, ability to lift 40 pounds, and flexible Mon–Sat availability.

Qualifications

• High school diploma or GED required.
• Advanced education degree, coursework, or tech school desired.
• One year of supervisory experience in logistics, retail, or other relevant industry.
• P&L experience preferred.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong customer service skills and abilities.
• Able to lift 40 pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates.
• Schedules work assignments and helps facilitate weekly or monthly staff meetings.
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction.
• Helps develop and implement the store marketing program.
• Helps manage Center financials and prepare/provide reporting.
• Manages inventory.
• Reviews daily employee timesheets and submits for payroll processing.
• Helps oversee Center maintenance, including cleanliness, safety, and organization.
• Performs other duties as assigned.

Skills

Retail operations

Supervisory experience

P&L experience

Microsoft Office

Adobe Suites

Customer service

Phone skills

Lift 40 pounds

Flexible schedule

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. This is a part-time position, and candidates must be willing and able to work a flexible schedule of 25 to 30 hours per week that may span Monday through Saturday.

RESPONSIBILITIES

• Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates
• Schedules work assignments and helps facilitate weekly or monthly staff meetings
• Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction
• Helps develop and implement the store marketing program
• Helps manage Center financials and prepare/provide reporting
• Manages inventory
• Reviews daily employee timesheets and submits for payroll processing
• Helps oversee Center maintenance, including cleanliness, safety, and organization
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Advanced education degree, coursework, or tech school desired
• One year of supervisory experience in logistics, retail, or other relevant industry
• P&L experience preferred
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong customer service skills and abilities
• Able to lift 40 pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week