Part-Time Center Associate: Customer Service & Shipping

The UPS Store #1220; Lake Zurich (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store #1220 in Lake Zurich, IL seeks a Part-Time Center Associate to deliver world-class customer service while receiving and processing packages and operating copy/fax/binding/laminating equipment and POS devices.

Ideal candidates have retail experience, basic computer skills, a high school diploma or GED, a friendly, helpful demeanor, and a willingness to learn all aspects of the business quickly.

Qualifications

• High school diploma or GED required.
• Retail or customer-service experience preferred.
• Strong computer and internet skills; capable of learning POS and equipment.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Maintains professional appearance and demeanor; assists customers with product and service information.
• Handles package receiving/processing for courier shipment.
• Operates equipment (copiers, fax, binding, laminating, POS) in a proficient manner.
• Keeps work area safe, clean, and organized.
• May work till 6:00pm on weekdays and until 3pm on a weekend day.
• Assists with learning all product and service offerings and industry trends.

Skills

Customer service

Retail experience

Microsoft Office

Communication skills

Phone skills

Reliability

Education

High school diploma or GED

Tools

Copiers

Fax machines

Binding equipment

Laminating machines

POS devices

Job description

The UPS Store #1220 in Lake Zurich, IL seeks a Part-Time Center Associate to deliver world-class customer service while receiving and processing packages and operating copy/fax/binding/laminating equipment and POS devices.

Ideal candidates have retail experience, basic computer skills, a high school diploma or GED, a friendly, helpful demeanor, and a willingness to learn all aspects of the business quickly.