Part-Time Care Coordinator: Vet Receptionist & Front Desk

PetVet Care Centers; Upland (CA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Wellbeing support & Calm app access

Job summary

PetVet Care Centers Inland Valley Veterinary Specialists in Upland, CA is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering exceptional client service, coordinating appointments, and supporting hospital operations in a fast-paced setting.

The ideal candidate will have strong communication skills, experience in the veterinary field, and a passion for helping pets and their families.

Qualifications

• High school diploma or GED or equivalent
• Excellent customer service skills
• Currently working in the veterinary field
• Receptionist, veterinary assistants, kennel attendants, students studying a veterinary program are all prime candidates.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Receptionist experience

Veterinary field experience

Education

High school diploma or GED

Job description

PetVet Care Centers Inland Valley Veterinary Specialists in Upland, CA is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering exceptional client service, coordinating appointments, and supporting hospital operations in a fast-paced setting.

The ideal candidate will have strong communication skills, experience in the veterinary field, and a passion for helping pets and their families.