Veterinary Care Coordinator (Evenings/Weekends)

Brief Media, Inc.; Poway (CA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

Résumé du poste

PetVet Care Centers' Animal Emergency Clinic of San Diego in Poway, CA is seeking a Care Coordinator to join our team as a Veterinary Receptionist.

You will perform administrative and customer service tasks, manage the lobby, schedule appointments, assist with medications and billing, and support the hospital's 24/7 care mission.

We offer a supportive culture with opportunities for professional growth and a strong emphasis on animal welfare and client support.

Qualifications

• Must be 18 years of age or older
• High school diploma or GED or equivalent
• Excellent customer service skills
• At least 2 years of veterinary experience

Responsabilités

• Provides excellent customer service in-person, over the phone, and in high-stress situations
• Manages lobby flow, schedules appointments, and calms distressed owners
• Handles basic medical emergencies for pets and owners
• Assists with medication pickups and client inquiries
• Inputs and manages data in practice management software including billing
• Assists with retail sales, weighing pets, and maintaining records
• Reconciles cash drawer and performs end-of-day duties

Connaissances

Excellent customer service

Emergency experience

2 years veterinary experience

Formation

High school diploma or GED

Outils

Practice management software

Description du poste

PetVet Care Centers' Animal Emergency Clinic of San Diego in Poway, CA is seeking a Care Coordinator to join our team as a Veterinary Receptionist.

You will perform administrative and customer service tasks, manage the lobby, schedule appointments, assist with medications and billing, and support the hospital's 24/7 care mission.

We offer a supportive culture with opportunities for professional growth and a strong emphasis on animal welfare and client support.