Part Time Call Center Representative

Anserfone; Memphis (TN); On-site; USD 19,000 - 25,000; Part time

Job summary

Anserfone in Memphis (in-office) seeks a Part-Time Call Center Representative to handle 100% inbound calls for a diverse client base. No sales or cold calls; you will provide friendly, professional support and participate in a fully paid, step-by-step training program.

Candidates should have a polite phone presence, solid English communication, basic computer skills and 35+ WPM typing. Availability for one weekend day and holidays is required; 24/7/365 operations.

Qualifications

• Polite, professional phone presence and customer service mindset.
• Strong English grammar and spelling.
• Basic computer skills and 35+ WPM typing speed.
• Punctuality and reliable attendance.
• Willingness to work one weekend day and holidays.

Responsibilities

• Answer a high volume of inbound calls with a friendly and helpful demeanor.
• Collect details, route messages, and connect calls to the right party.
• Use our call processing system to prioritize customer needs.
• Meet performance standards consistently.

Skills

Phone presence

English communication

Typing 35+ WPM

Punctuality

Weekend availability

Tools

Basic computer navigation

Job description

Part-Time Call Center Representative

Company: Anserfone

Location: Memphis (In-Office) l Pay $16/hr

About the Role

Anserfone is looking for compassionate, reliable Call Center Representatives to join our team! Our Call Center Representatives provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This position involves 100% inbound calls only; there are zero sales or cold calls required. We offer fully paid, step-by-step training to set you up for success.

Core Responsibilities:

• Answer a high volume of incoming calls with an energetic, friendly, and helpful demeanor.
• Collect accurate details, route messages, and connect calls to the correct parties.
• Utilize our call processing system to prioritize customer needs efficiently.
• Consistently meet established performance standards.

What We're Looking For:

• A polite, professional, and engaging phone presence.
• Solid English communication abilities, including accurate grammar and spelling.
• Basic computer navigation skills and a typing speed of 35+ WPM.
• Punctuality, consistent attendance, and a strong work ethic.
• Availability to work one weekend day (Saturday or Sunday) and holidays as we operate 24/7/365.

Anserfone is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.