Call Center Representative

Signius; Mobile (AL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee Stock Ownership (ESOP)

Medical, Dental, and Vision Insurance

Traditional 401k with company matching

Paid Time Off and Legal assistance

Job summary

Signius in Mobile, AL is seeking a Full-Time Call Center Representative to warmly greet callers, manage a high volume of calls, and relay accurate messages with care. This in-office position requires weekend coverage, holidays, and a 40-hour workweek with 10-hour shifts.

No prior experience is required; we provide comprehensive training and a supportive team. Benefits include ESOP, medical/dental/vision, a traditional 401k with company matching, life insurance, PTO, and legal assistance programs.

Qualifications

• A welcoming, upbeat, and professional phone presence.
• Strong English communication skills (excellent spelling and grammar).
• Comfortable navigating a Windows-based computer environment.
• Typing speed of 35+ WPM.
• Reliable attendance and a strong work ethic.
• Flexibility to work one weekend day each week.

Responsibilities

• Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details so our clients can rely on us completely.
• Efficiently enter information into our computer system with high attention to detail.

Skills

Phone presence

English proficiency

Windows navigation

Typing 35+ WPM

Attendance reliability

Weekend flexibility

Job description

Full-Time Call Center Representative

Location: Mobile, AL (In-Office) l Pay:$17-$20/hr

Schedule 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays

At Signius, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients – from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you!

No experience? No problem! We provide comprehensive training to set you up for success from day one.

What You'll Do:

• Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
• Gather, verify, and relay accurate message details so our clients can rely on us completely.
• Efficiently enter information into our computer system with high attention to detail.

What We're Looking For:

• A welcoming, upbeat, and professional phone presence.
• Strong English communication skills (excellent spelling and grammar).
• Comfortable navigating a Windows-based computer environment.
• Typing speed of 35+ WPM.
• Reliable attendance and a strong work ethic.
• Flexibility to work one weekend day each week.

Pay:$20/hr

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17/hr.

Benefits (Waiting period may apply):

• Employee Stock Ownership (ESOP) – Share in the company's success!
• Medical, Dental, and Vision Insurance
• Traditional 401k with company matching and Free Life Insurance
• Paid Time Off and Legal assistance programs

Signius is an Equal Opportunity Employer.