Customer Support Advocate - ESOP & Benefits

EmergencyMD; Memphis (TN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee Stock Ownership (ESOP)

Medical, Dental, Vision Insurance

Traditional 401k with company matching

Paid Time Off

Legal assistance programs

Job summary

Anserfone in Memphis, TN is seeking a Full-Time Call Center Representative to manage high-volume calls with empathy in an in-office setting. Schedule requires 40 hours weekly with 10-hour shifts and one weekend day plus holidays.

No prior experience is necessary as we provide comprehensive training to set you up for success from day one. You will greet callers, relay messages, and enter details into our system with precision.

Qualifications

• No experience required; comprehensive training provided.
• Excellent English spelling and grammar.
• Professional, upbeat phone presence.
• Typing 35+ words per minute or faster.
• Reliable attendance and strong work ethic.
• Willingness to work one weekend day each week.

Responsibilities

• Warmly greet callers and handle a high volume of incoming calls with empathy.
• Verify and relay accurate message details for clients.
• Enter information into the computer system with high attention to detail.

Skills

Welcoming phone presence

Strong English

Windows familiarity

Typing 35+ WPM

Reliable attendance

Weekend availability

Tools

Windows OS

Job description

Anserfone in Memphis, TN is seeking a Full-Time Call Center Representative to manage high-volume calls with empathy in an in-office setting. Schedule requires 40 hours weekly with 10-hour shifts and one weekend day plus holidays.

No prior experience is necessary as we provide comprehensive training to set you up for success from day one. You will greet callers, relay messages, and enter details into our system with precision.