Part-Time Call Center Pro — Bilingual (Spanish)

FirstCommunityCU; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Dental and vision insurance

Paid time off

Paid volunteer time

401(k) plan with company match

Health and Wellness Program

Employee Activity Club

Job summary

First Community Credit Union in Houston, TX is seeking a Part-Time Call Center Representative to manage multiple daily calls and perform daily administrative tasks. The role emphasizes first-rate member service and opportunities to cross-sell; weekend availability and training at NW Houston are required.

Candidate experience includes at least one year in customer service or call center work, with bilingual Spanish preferred.

Qualifications

• Minimum of one year of call center or related experience
• Customer service/sales experience, in which achieving goals or quotas were requested on a routine basis

Responsibilities

• Handle multiple daily calls while performing daily administrative tasks
• Provide first-rate member service and cross-sell opportunities
• Meet established daily and monthly call targets and participate in on-site training when required

Skills

Customer service

Sales/upsell

Multitasking

Bilingual Spanish

Education

High School diploma or GED

Job description

First Community Credit Union in Houston, TX is seeking a Part-Time Call Center Representative to manage multiple daily calls and perform daily administrative tasks. The role emphasizes first-rate member service and opportunities to cross-sell; weekend availability and training at NW Houston are required.

Candidate experience includes at least one year in customer service or call center work, with bilingual Spanish preferred.