Remote Part-Time Call Center Rep – Bilingual & Cross-Sell

First Community Credit Union - Houston, TX; Houston (TX); Remote; USD 20,664 - 27,552; Part time

Benefits offered by this job

Full-time benefits package

401(k) with generous matching

Health and Wellness program

Free credit union membership

Job summary

A Texas-based credit union is looking for a Part-Time Call Center Representative to work remotely. This role requires managing multiple daily calls while ensuring top-notch member service. The ideal candidate should have at least one year of customer service experience and be flexible to work until 8 PM during the week. Saturday availability is also required. A minimum of three to six months of onsite training in Houston is necessary, and bilingual skills in Spanish are preferred. Join our growing team and make a difference in our members’ lives.

Qualifications

• Minimum of one year customer service experience required.
• Flexibility to work until 8 pm during the week.
• Availability for Saturday shifts required.

Responsibilities

• Manage multiple daily calls effectively.
• Provide first-rate member service.
• Meet established daily and monthly call quotas.
• Seek ongoing cross-sell opportunities.

Skills

Customer service experience

Bilingual (Spanish)

Flexibility for late hours

Job description

A Texas-based credit union is looking for a Part-Time Call Center Representative to work remotely. This role requires managing multiple daily calls while ensuring top-notch member service. The ideal candidate should have at least one year of customer service experience and be flexible to work until 8 PM during the week. Saturday availability is also required. A minimum of three to six months of onsite training in Houston is necessary, and bilingual skills in Spanish are preferred. Join our growing team and make a difference in our members’ lives.