Part-Time Biometrics Clerk - Front-Line USCIS Support

HeiTech Services, Inc.; Charleston (SC); On-site; USD 21,000 - 30,000; Part time

Job summary

HeiTech Services, Inc. is seeking a PART-TIME Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations in Charleston, SC. This role involves collecting biometric data, assisting applicants through the immigration process, and delivering courteous service in a government environment.

No prior fingerprinting experience is required—paid training is provided. Candidates with backgrounds in customer service, administrative support, retail, banking,

Qualifications

• High School Diploma or equivalent.
• Demonstrated experience in customer service.
• Must be able to obtain and maintain a government-issued suitability clearance.
• Must be able to speak and write in English.
• Successful completion of biometrics training and certification within 60 days.

Responsibilities

• Complete biometrics registration (fingerprints, photographs, signatures) for applicants seeking legal immigration to the United States.
• Verify all who enter the ASC are approved applicants and visitors while ensuring they adhere to all facility processes and procedures to maintain operational efficiency.
• Provide front-line customer service as representatives of HeiTech Services, our partner Amentum and on behalf of the United States Government.
• Work with the public in a cheerful and inviting manner, treating applicants with respect as customers of the USCIS ASC.

Skills

Customer service

English

Basic computer skills

Typing

Education

High School Diploma

Job description

HeiTech Services, Inc. is seeking a PART-TIME Customer Service Representative (Biometrics Fingerprinting Technician) to support USCIS ASC operations in Charleston, SC. This role involves collecting biometric data, assisting applicants through the immigration process, and delivering courteous service in a government environment.

No prior fingerprinting experience is required—paid training is provided. Candidates with backgrounds in customer service, administrative support, retail, banking,