Part-Time Biometrics Technician & Customer Advocate

HeiTech Services, LLC; Charleston (SC); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Paid training

Flexible scheduling

Job summary

HeiTech Services, LLC is seeking a part-time Customer Service Representative (Biometrics Fingerprinting Technician) to assist USCIS applicants with biometrics collection in a government environment. Training is provided, and there is no prior fingerprinting experience required.

The role involves biometric registration, front-line customer service, and maintaining professionalism while interacting with applicants. Evening/weekday availability is required at the Charleston ASC site.

Qualifications

• High School Diploma or equivalent.
• Demonstrated experience in customer service.

Responsibilities

• Complete biometrics registration for applicants seeking immigration.
• Verify entrants are approved applicants and visitors per procedures.
• Provide front-line customer service as HeiTech Services representative.
• Interact with the public in a respectful and helpful manner.

Skills

English

Customer service

Biometrics collection

Typing

Fast-paced work

Fingerprinting

Education

High School Diploma

Job description

HeiTech Services, LLC is seeking a part-time Customer Service Representative (Biometrics Fingerprinting Technician) to assist USCIS applicants with biometrics collection in a government environment. Training is provided, and there is no prior fingerprinting experience required.

The role involves biometric registration, front-line customer service, and maintaining professionalism while interacting with applicants. Evening/weekday availability is required at the Charleston ASC site.