Part-Time Banking Sales & Service Specialist

First Citizens Bank; Brevard (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

First Citizens Bank is seeking a part-time Sales and Service Representative to process transactions and handle customer service requests in the branch. The role involves educating customers on bank capabilities and referring sales opportunities to the appropriate partner.

Successful candidates will demonstrate strong communication, adaptability, teamwork, and a customer-first mindset, with emphasis on accuracy and relationship-building within a fast-paced retail banking environment.

Qualifications

• Fosters collaborative partnerships delivering value to customers, prospects, and colleagues.
• Uncovers sales or referral opportunities through proactive conversation.
• Listens attentively and asks insightful questions to understand customer needs.
• Adheres to bank policies, procedures, and regulatory requirements to manage risk.
• Completes required training by deadlines and supports branch initiatives.
• Performs general office duties to ensure operational efficiency.

Responsibilities

• Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities; address needs and coach on bank capabilities.
• Operations and Administration - Comply with regulations to manage risk, complete training, perform office duties, and ensure accuracy in deposits and transactions.

Skills

Financial literacy

Retail banking products

Branch operations

Written & verbal communication

Transaction processing

Relationship building

Detail oriented

Education

High School Diploma or GED

6 months customer service experience

Job description

First Citizens Bank is seeking a part-time Sales and Service Representative to process transactions and handle customer service requests in the branch. The role involves educating customers on bank capabilities and referring sales opportunities to the appropriate partner.

Successful candidates will demonstrate strong communication, adaptability, teamwork, and a customer-first mindset, with emphasis on accuracy and relationship-building within a fast-paced retail banking environment.