Part-Time Banking Advisor: Build Relationships & Guide Clients

TD Bank Group (TD); Pittsfield (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

TD Bank in Pittsfield, MA is seeking a Banking Associate to deliver TD’s Brand promise at a store location. You will complete everyday banking transactions and offer guidance on TD products to help customers achieve financial goals.

You will educate customers, build trust with educational content, and provide consultative support. The role requires flexibility to work during evenings, weekends, and holidays as needed.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience working with customers (volunteering, education, military acceptable).
• Strong customer service skills and ability to work evenings/weekends/holidays.

Responsibilities

• Process customer transactions at teller line or platform.
• Provide advice and education on TD products and services.
• Build trust and refer customers to appropriate teams as needed.
• Manage lead generation and follow up with customers to deepen relationships.
• Ensure accuracy and compliance in all banking tasks.

Skills

Customer service

Communication

Multi-tasking

Education

High school diploma or GED

1 year customer service experience

Tools

Teller training

Job description

TD Bank in Pittsfield, MA is seeking a Banking Associate to deliver TD’s Brand promise at a store location. You will complete everyday banking transactions and offer guidance on TD products to help customers achieve financial goals.

You will educate customers, build trust with educational content, and provide consultative support. The role requires flexibility to work during evenings, weekends, and holidays as needed.