Customer-Centric Banking Advisor

TD Bank Group; Pittsfield (MA); On-site; USD 30,000 - 38,000; Part time

Job summary

TD Bank Group is hiring for a Banking Associate in Pittsfield, MA. The role entails processing everyday banking transactions, educating customers on TD products, and helping customers reach their financial goals.

You will build relationships by offering consultative guidance, timely service, and proactive recommendations. The position requires strong communication and organizational skills with a focus on customer satisfaction.

Qualifications

• Requires high school diploma or GED.

Responsibilities

• Process everyday banking transactions on teller line or platform.
• Provide advice and education on TD products and services.
• Build trust with educational content and proactive insights.
• Engage customers and deepen relationships to meet financial needs.
• Refer customers to specialists or partners when appropriate.

Skills

Excellent communication skills

Strong organization skills

Problem-solving skills

Ability to work during evenings, &nbsp

Education

High school diploma or GED

1 year experience working with customers

Teller training and platform training upon hire

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group is hiring for a Banking Associate in Pittsfield, MA. The role entails processing everyday banking transactions, educating customers on TD products, and helping customers reach their financial goals.

You will build relationships by offering consultative guidance, timely service, and proactive recommendations. The position requires strong communication and organizational skills with a focus on customer satisfaction.