Part-Time Automotive Service Scheduler – Flexible 3 Days

Benna Ford Superior; Superior (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

Benna Auto Center, LLC is seeking a Part-time Service Scheduler to join our team in Superior, WI. This on-site role focuses on coordinating service schedules for Ford and Chrysler customers, ensuring smooth operations and high service quality.

You will be on the phone most of the workday, with a very flexible three-day-a-week schedule from 8:30 AM to 5:00 PM, including a half-hour lunch. Responsibilities include utilizing scheduling software to optimize workflow, coordinating with advisors and

Qualifications

• Experience in scheduling or in a similar role within automotive/manufacturing.
• Strong organizational skills to manage multiple tasks simultaneously.
• Excellent customer service and phone communication skills.

Responsibilities

• Manage all service schedules for Ford and Chrysler (primarily Chrysler) to optimize workflow via phone and online scheduling.
• Use Ford’s Vehicle Care Portal (VCP) to locate recalls and call customers to schedule appointments or assist Mobile service scheduling.
• Coordinate with service advisors and parts to ensure correct parts are available for scheduled repairs.
• Make follow-up calls for recommended maintenance.
• Coordinate with porters to ensure the shop has next-day work lined up.
• Conduct follow-up surveys after service.
• Assist in training and communicating with BDC personnel.
• Other duties as assigned.

Skills

Scheduling experience

Organizational skills

Analytical skills

Customer service

Phone communication

Tools

DMS

CDK scheduling

Job description

Benna Auto Center, LLC is seeking a Part-time Service Scheduler to join our team in Superior, WI. This on-site role focuses on coordinating service schedules for Ford and Chrysler customers, ensuring smooth operations and high service quality.

You will be on the phone most of the workday, with a very flexible three-day-a-week schedule from 8:30 AM to 5:00 PM, including a half-hour lunch. Responsibilities include utilizing scheduling software to optimize workflow, coordinating with advisors and