Part-Time Auto Service Scheduler — Seamless Customer Experience

Germain Ford of Beavercreek; Beavercreek (OH); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

Competitive Wage Plans

Ongoing Professional Development and内部

Company Outings and Activities

Employee Discounts

Job summary

Germain Ford of Beavercreek in Beavercreek, OH is seeking a Part-Time Service Appointment Coordinator. This role offers Monday through Friday 3pm-7pm with occasional Saturdays and a pay rate of $15-$16 per hour based on experience.

You will schedule and confirm service appointments, manage calendars, answer calls and emails, and coordinate with service advisors and technicians to deliver a smooth customer experience.

Qualifications

• Excellent communication skills.
• Previous customer service experience is a plus.
• Knowledge of automotive service industry preferred.
• Attention to detail and organizational skills.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.

Responsibilities

• Schedule and confirm service appointments.
• Manage appointment calendar and follow-up with customers.
• Answer phone calls and respond to emails regarding appointments.
• Coordinate with service advisors and technicians.

Skills

Communication skills

Computer skills

Attention to detail

Organizational skills

Customer service mindset

Positive attitude

Prompt and courteous demeanor

Tools

Scheduling software

Microsoft Office

CRM system

Job description

Germain Ford of Beavercreek in Beavercreek, OH is seeking a Part-Time Service Appointment Coordinator. This role offers Monday through Friday 3pm-7pm with occasional Saturdays and a pay rate of $15-$16 per hour based on experience.

You will schedule and confirm service appointments, manage calendars, answer calls and emails, and coordinate with service advisors and technicians to deliver a smooth customer experience.