Automotive Service Scheduler & Admin

L0279 Greiner Ford of Casper; Casper (WY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Holidays

PTO

Disability Insurance

Life Insurance

401(k) Plan

Stock Purchase Plan

Learning Center

Vehicle Discounts

Wellness Programs

Job summary

L0279 Greiner Ford of Casper is seeking a BDC Administrator to manage customer data and drive follow-up in support of our Internet department. You will help schedule appointments, maintain knowledge of pricing and promotions, and ensure accurate information flow to enhance customer retention.

The role emphasizes professional communication, time management, and proficiency with phones and computers, with a Monday–Friday schedule and rotating Saturdays, plus competitive hourly pay and benefits.

Qualifications

• Ability to present information in a clear and professional manner.
• Ability to manage one's own time effectively.
• Ability to type efficiently.
• Basic phone & computer skills.

Responsibilities

• Gather accurate customer information to create a database for continual follow-up and retention.
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Skills

Clear communication

Time management

Typing skills

Phone & computer skills

Job description

L0279 Greiner Ford of Casper is seeking a BDC Administrator to manage customer data and drive follow-up in support of our Internet department. You will help schedule appointments, maintain knowledge of pricing and promotions, and ensure accurate information flow to enhance customer retention.

The role emphasizes professional communication, time management, and proficiency with phones and computers, with a Monday–Friday schedule and rotating Saturdays, plus competitive hourly pay and benefits.