Part Time Automotive BDC/Receptionist

Wynnewood A, LLC dba Audi Wynnewood; Conshohocken (Montgomery County); On-site; USD 21,000 - 30,000; Part time

Job summary

Georgica Auto Holdings is seeking a Part-Time Automotive BDC/Receptionist to manage incoming customer inquiries and provide exceptional administrative support at our Conshohocken dealership. This role requires a friendly, professional demeanor, strong communication skills, and the ability to work independently as part of a busy team.

Responsibilities include answering calls, scheduling appointments, responding to online inquiries, CRM updates, and basic financial transactions as needed.

Qualifications

• High school diploma or equivalent.
• Previous experience in receptionist, administrative, or customer service roles.
• Automotive dealership BDC experience preferred.
• Excellent verbal and written communication skills.
• Proficient with MS Office and dealership software.

Responsibilities

• Answer multi-line phone system, direct calls, and take messages with professionalism.
• Manage and schedule service appointments, test drives, and other interactions using dealership software.
• Respond to online inquiries (email, chat) from prospective and existing customers.
• Maintain a clean and organized reception area.
• Assist with data entry and CRM updates.
• Handle basic administrative tasks including filing, scanning, and mail distribution.
• Process basic financial transactions as needed.
• Support the BDC team with outbound calls for follow-ups and promotions.

Skills

Receptionist

Administrative

Customer service

CRM

MS Office

Education

High school diploma

Tools

DMS software

CRM systems

MS Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Georgica Auto Holdings is seeking a Part-Time Automotive BDC/Receptionist to manage incoming customer inquiries and provide exceptional administrative support. This role is crucial for creating a positive first impression and ensuring efficient communication within the dealership.

Responsibilities:

• Answer multi-line phone system, direct calls, and take accurate messages with professionalism and courtesy.
• Manage and schedule service appointments, test drives, and other customer interactions using dealership software.
• Respond to online inquiries (email, chat) from prospective and existing customers in a timely and informative manner.
• Maintain a clean and organized reception area.
• Assist with data entry and updating customer relationship management (CRM) systems.
• Perform various administrative tasks, including filing, scanning, and distributing mail.
• Handle customer questions and concerns, escalating to appropriate departments when necessary.
• Process basic financial transactions, such as collecting payments or processing paperwork, as needed.
• Support the BDC (Business Development Center) team with outbound calls for follow-ups, appointment confirmations, and special promotions.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist, administrative, or customer service role, preferably within an automotive dealership BDC.
• Excellent verbal and written communication skills.
• Proficient in using computer systems, including Microsoft Office Suite (Word, Excel, Outlook) and dealership management software (DMS) or CRM systems.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional and friendly demeanor with a strong customer service orientation.
• Ability to work independently and as part of a team.
• Flexible availability for part-time hours, including some evenings and weekends.

At Georgica Auto Holdings, we are committed to excellence in automotive retail and service, guided by integrity, accountability, and respect. As a group of dealerships serving our communities, we recognize that our success is built not only on the vehicles we sell or service, but on the trust we earn every day. Our organization brings together experienced professionals across sales, service, finance, parts, and administration, working collaboratively to deliver a seamless and transparent customer experience. We believe that true success is achieved through teamwork; when individuals support one another, share knowledge, and uphold common standards of professionalism. Ethical conduct is the foundation of our business. We hold ourselves to the highest standards of honesty, fairness, and moral responsibility in every interaction — with our customers, colleagues, partners, and the communities we serve. We believe that long-term relationships are built on transparency and respect, and we expect every member of our team to always act with integrity. We are dedicated to fostering a workplace culture grounded in: Collaboration – Working together across departments and locations to achieve shared goals Integrity – Doing what is right, even when no one is watching Accountability – Taking ownership of our responsibilities and outcomes Respect – Valuing our colleagues, customers, and community At Georgica Auto Holdings, we are proud of the reputation we continue to build — one based on trust, professionalism, and principled leadership. We seek individuals who share our commitment to ethical excellence and who are motivated to contribute to a culture where character matters as much as performance.