Part-Time Automotive BDC & Front Desk Coordinator

Wynnewood A, LLC dba Audi Wynnewood; Ardmore (PA); On-site; USD 19,000 - 28,000; Part time

Job summary

Georgica Auto Holdings seeks a part-time Automotive BDC/Receptionist to handle incoming customer inquiries and provide essential administrative support. You will answer calls, schedule service and test drives, respond to online inquiries, and maintain CRM records with accuracy.

Requires a high school diploma and prior receptionist or CS experience, preferably in an automotive dealership. Proficiency in MS Office and dealership software is expected; flexibility for evenings and weekends is a plus.

Qualifications

• High school diploma or equivalent.
• Experience in receptionist, administrative, or customer service role preferred in an automotive dealership BDC.
• Excellent verbal and written communication skills.
• Proficient with MS Office and dealership management software (DMS) or CRM systems.

Responsibilities

• Answer multi-line phone system, direct calls, and take messages.
• Manage and schedule service appointments, test drives, and other interactions using dealership software.
• Respond to online inquiries from prospective and existing customers.
• Maintain a clean, organized reception area.
• Assist with data entry and updating CRM systems.
• Perform administrative tasks including filing, scanning, and mail distribution.
• Handle customer questions, escalating when needed.
• Process basic financial transactions such as collecting payments and paperwork.
• Support BDC team with outbound follow-up calls and promotions.

Skills

Communication skills

MS Office

CRM systems

Organizational skills

Multitasking

Teamwork

Customer service

Education

High school diploma

Tools

DMS software

Office 365

Job description

Georgica Auto Holdings seeks a part-time Automotive BDC/Receptionist to handle incoming customer inquiries and provide essential administrative support. You will answer calls, schedule service and test drives, respond to online inquiries, and maintain CRM records with accuracy.

Requires a high school diploma and prior receptionist or CS experience, preferably in an automotive dealership. Proficiency in MS Office and dealership software is expected; flexibility for evenings and weekends is a plus.